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Duration 7 hours
Course Outline
Concepts
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and the Suggestion System
- Kaizen and Competition
- Process-Oriented Management vs. Results-Oriented Management
East vs. West
- Kaizen and Innovation
- Kaizen and Measurement
From Total Quality Control to Kaizen
- Quality Control: Managing the Quality of People
- Quality Control Methods: A Comparison of Japan and the West
- Adhering to the PDCA Cycle
- Grassroots Kaizen
In Practice
- Manager-Led Kaizen
- Kaizen Implementation
- Team-Led Kaizen
- Individual-Led Kaizen
Management
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methods
- Problems in Management
- Kaizen Activities and Labour Relations
- Labour and Management: Adversaries or Allies?
- The Commitment of Senior Management
Changing Corporate Culture
- The Customer: The Ultimate Judge of Quality
- Supplier Relationships and Cultural Change: Challenges Facing the West
Case Study Analysis
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
