Impacted Function Point (IFP) Training Course

In this instructor-led, live training in Serbia, participants will learn how to optimize their automated test suites by leveraging advanced techniques for Selenium.

Upon completion of this training, participants will be capable of:

• Solving complex web application test automation challenges using Selenium.
• Implementing regular expressions and pattern-based verification methods.
• Managing exceptions that interrupt test execution.
• Conducting programmatic searches for web elements.
• Dynamically extracting data from web controls.
• Building a data-driven testing framework.
• Scaling test execution across multiple nodes using Selenium Grid.

This instructor-led, live training in Serbia (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centric approach to problem-solving that relies on empathy, definition, ideation, prototyping, and testing. This course variant places significant emphasis on the Empathize phase, aiming to link identified pain points with the genuine requirements of internal stakeholders. It utilizes dynamic, collaborative activities to convert insights into tangible results.

This instructor-led, live training (available online or onsite) targets beginner to intermediate teams and leaders who want to enhance their empathy capabilities, strengthen relationships with internal clients, and convert pain points into meaningful opportunities for improvement.

Upon completing this training, participants will be able to:

• Utilize empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable requirements.
• Participate in dynamic role-plays and simulations to practice client-centered conversations.
• Collaboratively redefine problem statements from the client’s viewpoint.

Course Format

• Interactive lectures and guided discussions.
• Dynamic, hands-on role-plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centered approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams can gain a deeper understanding of their internal clients and accurately identify the problems that require resolution.

This instructor-led live training, available both online and onsite, targets beginner to intermediate-level teams and leaders who aim to strengthen their relationships with internal clients, minimize resistance to change, and enhance operational efficiency through practical, collaborative techniques.

Upon completion of this training, participants will be capable of:

• Employing active listening and interviewing skills to extract meaningful insights about internal clients.
• Developing empathy maps to document user needs and pain points.
• Distinguishing between genuine root causes and perceived issues using tools such as the 5 Whys and problem trees.
• Formulating clear, actionable problem statements (POVs) to direct solution development.

Course Format

• Interactive lectures and discussions.
• Hands-on practical exercises and role-playing scenarios.
• Group workshops and plenary feedback sessions.

Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Serbia (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led live training in Serbia (online or onsite) is designed for beginner to intermediate professionals seeking to understand and apply Design Thinking methodologies to drive innovation and enhance business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in Serbia (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) framework is composed of five distinct stages: empathizing, defining the problem, ideating, prototyping, and testing.

In our increasingly complex world, we frequently encounter challenges that require specialized approaches. Design Thinking provides a robust method for tackling these complex issues. By mastering design thinking, individuals can address complex problems more effectively, communicate with greater clarity, persuade more efficiently, improve business outcomes, and enhance both organizational and personal performance and behavior.

• Understanding DT: Learning from people and problems, identifying patterns, designing a model (including model drift), testing the model, evaluating it, and re-engineering as needed.
• Exploring the relationship between Design Thinking, innovation, and entrepreneurship.
• Key DT methods and tools: including personas, stakeholder maps, customer journey maps, service blueprints, and business model innovation.
• Practical applications of DT: cultivating a design mindset, fostering disruptive innovation, adopting an iterative approach, utilizing agile estimation techniques, enhancing critical thinking and problem-solving skills, improving teamwork and leadership readiness, strengthening communication and technological proficiency, encouraging forward-thinking and intercultural/ethical competence, developing emotional intelligence, self-awareness, negotiation skills, and conflict resolution abilities.

Objectives:

• To gain a solid understanding of the fundamentals and nuances of Design Thinking.
• To explore key concepts, factors, theories, types, and models within DT.
• To experiment with, experience, and practice Design Thinking firsthand.

Delivery Method:

This is a one-day (4-hour) training course structured as follows:

• Lectures (40% - covering the presentation of theories, concepts, models, and interactive discussions),
• Group exercises (30% - focusing on group dynamics, games, group discussions, and mock conflict resolution),
• Individual activities (15% - involving writing, designing, and peer discussions)
• Additional materials (15% - including videos and reading assignments).

Note: Due to the interactive nature of this course, a minimum group size of 3 participants is required.

This instructor-led, live training in Serbia (online or onsite) is designed for software testers who wish to use Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and observe an API using a version control system.
• Generate dynamic data in a request.
• Document and organize tests in collections for team review.

This instructor-led, live training in Serbia (online or onsite) is designed for developers and testers who wish to perform test automation using C# and Selenium.

By the end of this training, participants will be able to:

• Install and configure Selenium WebDriver.
• Write tests using Selenium, C#, and Nunit with Visual Studio IDE.
• Run C# Selenium test automation.

This instructor-led, live training in Serbia (online or onsite) introduces participants to automated testing using Selenium WebDriver and C# within Visual Studio. If you lack C# programming experience or want to refresh your C# skills, please review the course: C# for Automation Test Engineers.

This program offers comprehensive training on managing test projects through the Selenium test suite and implementing continuous testing practices with Jenkins.

Target Audience:

• Software test engineers
• Software developers engaged in agile development workflows
• Release managers
• QA engineers

Learning Outcomes: By the conclusion of the Selenium training, participants will be capable of:

• Applying the Selenium test suite effectively in real-world projects
• Conducting cross-browser testing with Selenium
• Distributing tests via Selenium Grid
• Executing regression tests with Selenium within Jenkins
• Generating test and periodic reports using Jenkins

Selenium serves as an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users gain access to enhanced WebDriver APIs, native relative locators, and improved Grid support. Python, known for its simplicity and robust integration with testing frameworks such as Pytest, stands out as a powerful choice for creating scalable and maintainable test automation suites.

This instructor-led live training, available both online and onsite, targets beginner to intermediate-level testers and developers who aim to leverage Selenium with Python for automating web application testing in practical, real-world settings.

Upon completing this training, participants will be capable of:

• Installing and configuring Selenium alongside Python within a test environment.
• Developing robust test automation scripts utilizing Selenium WebDriver and Pytest.
• Implementing the Page Object Model (POM) to create maintainable test frameworks.
• Executing tests across multiple browsers using Selenium Grid.
• Integrating automated tests into CI/CD pipelines.
• Troubleshooting common issues and applying best practices to ensure automation stability.

Format of the Course

• Interactive lectures and discussions.
• Extensive exercises and practical sessions.
• Hands-on implementation within a live laboratory environment.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

This course offers comprehensive training in managing testing initiatives, delivering practical experience with web applications, functional test automation, and cross-browser testing using the Selenium framework.

The intended audience includes software test engineers and manual testers.

After completing the training, participants will be equipped to effectively apply Selenium WebDriver in real-world projects.

In this instructor-led live training conducted in Serbia, participants will explore how to utilize TestComplete's features, such as its test object model, checkpoints, name mapping, and UI, to perform automated testing on desktop, web, and mobile applications.

By the conclusion of this training, participants will be able to:

• Create, record, and run functional tests.
• Develop a scalable and maintainable test framework.
• Establish checkpoints, adjust tests for multiple devices, and analyze test results.
• Employ TestComplete's script extensions.