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Course Outline

Foundations of Digital Marketing and E-commerce

  • Define the core areas of digital marketing and e-commerce

  • Outline the responsibilities associated with entry-level roles for digital marketers and e-commerce specialists

  • Explain the concept and structure of a marketing funnel

  • Identify the key components and objectives of a digital marketing and e-commerce strategy

Attract and Engage Customers with Digital Marketing

  • Recognize strategies for building brand awareness among prospective customers

  • Explain the purpose of SEO (search engine optimization) and define essential SEO terminology

  • Optimize website content to improve SEO results

  • Understand search engine marketing (SEM) and its value to businesses

From Likes to Leads: Online Customer Interaction

  • Define social media marketing and describe its primary objectives

  • Identify the core pillars of social media marketing: strategy, planning and publishing, listening and engagement, analytics and reporting, and advertising

  • Establish clear goals for social media campaigns

  • Create, design, and repurpose compelling content for social media platforms

Thinking Beyond the Inbox: Email Marketing

  • Understand the role of email marketing within a broader digital strategy

  • Compose effective email copy, subject lines, and preview text

  • Test, launch, and optimize email marketing campaigns

  • Measure and analyze the outcomes of email campaigns

Measuring Success: Marketing Analytics and Evaluation

  • Define media planning processes and strategies

  • Describe the characteristics of a successful marketing campaign

  • Evaluate performance metrics against goals and adjust marketing budgets or strategies accordingly

  • Develop presentations and reports to inform stakeholders about campaign progress, success, and key insights

Closing the Deal: Building, Launching, and Managing E-commerce Stores

  • Understand essential e-commerce strategies and best practices

  • Explain the nature of e-commerce stores and platforms and how they operate

  • Create an engaging online customer experience using industry best practices

  • Set up a simulated e-commerce store using Shopify

Customer Retention: Building Loyalty Online

  • Identify common strategies for fostering customer loyalty in e-commerce

  • Effectively manage client relationships and measure customer satisfaction

  • Search for, apply to, and prepare for job interviews and employment opportunities

  • Assemble a portfolio and/or resume to present to potential employers

Requirements

  • No degree or prior experience is required.
 35 Hours

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