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Duration 28 hours
Course Outline
The AI Forward Deployed Engineer Role
- Distinguishing the role from ML engineers and solutions engineers
- Focusing on outcome ownership rather than just delivery milestones
- Collaborating effectively with product, research, and security teams
Discovery in Complex Enterprise Environments
- Shadowing workflows to understand end-to-end processes
- Mapping interdependencies across systems, data flows, and handoffs
- Identifying the specific constraints preventing value realization
Problem Scoping and Prioritization
- Validating use cases for technical feasibility
- Evaluating candidate workflows against implementation effort
- Selecting the initial workflow to demonstrate proof of concept
Value Framing and Acceptance Criteria
- Establishing performance baselines prior to development
- Communicating business cases effectively to financial stakeholders
- Defining clear acceptance criteria with end users
Model Selection: Frontier and Open Weights
- Evaluating GPT-6, Claude 5.5, and open-source alternatives
- Balancing trade-offs in context window, latency, and unit cost
- Determining when data sovereignty requirements mandate local model hosting
Context Engineering and Prompt Design
- Structuring instructions to ensure consistent and reliable behavior
- Integrating context data from authoritative system records
- Optimizing performance through prompt caching and token efficiency
Retrieval and Knowledge Grounding
- Processing and indexing enterprise content for effective retrieval
- Implementing hybrid search, reranking, and citation mechanisms
- Assessing retrieval accuracy independently from generation quality
Agents and Tool Utilization
- Designing robust tools with typed interfaces
- Developing applications using OpenAI and Claude agent SDKs
- Managing approvals, retry logic, and error handling strategies
MCP and Enterprise Integration
- Understanding the Model Context Protocol revision dated July 28, 2026
- Creating and securing MCP server implementations
- Aligning tool permissions with enterprise identity management
Evaluation as the Delivery Language
- Constructing golden test sets derived from real-world tasks
- Implementing automated scoring and LLM-based judging systems
- Establishing release gates based on evaluation thresholds
Guardrails, Safety, and Human Oversight
- Implementing safeguards at the prompt, tool, and policy levels
- Defining escalation paths and human review checkpoints
- Maintaining audit trails and adhering to data handling obligations
Deployment Architecture in Client Environments
- Navigating identity, network, and data residency constraints
- Utilizing model gateways and multi-provider abstraction layers
- Applying infrastructure as code principles and release management
Observability, Cost, and Token Economics
- Tracing agent executions and tool interactions
- Monitoring quality metrics and expenditure via dashboards
- Reducing costs while maintaining service quality
Adoption and Change Management
- Empowering end-users through effective enablement strategies
- Building champion networks and iterative feedback loops
- Tracking and measuring adoption speed
From Project Engagement to Reusable Capability
- Encapsulating validated workflows for reuse
- Developing playbooks, blueprints, and delivery accelerators
- Facilitating smooth knowledge transfer to internal teams
Requirements
- Strong proficiency in Python, particularly with API integration and virtual environments
- Working knowledge of cloud infrastructure, containerization, and version control systems
- Previous experience invoking LLM APIs or developing prompt-driven features
- Fundamental understanding of enterprise platforms such as CRM, ERP, or ticketing systems
Target Audience
- Forward deployed and applied AI engineers
- Software developers transitioning into client-facing AI delivery roles
- Technical consultants and solution architects leading AI implementations
- Platform engineers supporting production AI workloads