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 Duration 28 hours

Course Outline

The AI Forward Deployed Engineer Role

  • Distinguishing the role from ML engineers and solutions engineers
  • Focusing on outcome ownership rather than just delivery milestones
  • Collaborating effectively with product, research, and security teams

Discovery in Complex Enterprise Environments

  • Shadowing workflows to understand end-to-end processes
  • Mapping interdependencies across systems, data flows, and handoffs
  • Identifying the specific constraints preventing value realization

Problem Scoping and Prioritization

  • Validating use cases for technical feasibility
  • Evaluating candidate workflows against implementation effort
  • Selecting the initial workflow to demonstrate proof of concept

Value Framing and Acceptance Criteria

  • Establishing performance baselines prior to development
  • Communicating business cases effectively to financial stakeholders
  • Defining clear acceptance criteria with end users

Model Selection: Frontier and Open Weights

  • Evaluating GPT-6, Claude 5.5, and open-source alternatives
  • Balancing trade-offs in context window, latency, and unit cost
  • Determining when data sovereignty requirements mandate local model hosting

Context Engineering and Prompt Design

  • Structuring instructions to ensure consistent and reliable behavior
  • Integrating context data from authoritative system records
  • Optimizing performance through prompt caching and token efficiency

Retrieval and Knowledge Grounding

  • Processing and indexing enterprise content for effective retrieval
  • Implementing hybrid search, reranking, and citation mechanisms
  • Assessing retrieval accuracy independently from generation quality

Agents and Tool Utilization

  • Designing robust tools with typed interfaces
  • Developing applications using OpenAI and Claude agent SDKs
  • Managing approvals, retry logic, and error handling strategies

MCP and Enterprise Integration

  • Understanding the Model Context Protocol revision dated July 28, 2026
  • Creating and securing MCP server implementations
  • Aligning tool permissions with enterprise identity management

Evaluation as the Delivery Language

  • Constructing golden test sets derived from real-world tasks
  • Implementing automated scoring and LLM-based judging systems
  • Establishing release gates based on evaluation thresholds

Guardrails, Safety, and Human Oversight

  • Implementing safeguards at the prompt, tool, and policy levels
  • Defining escalation paths and human review checkpoints
  • Maintaining audit trails and adhering to data handling obligations

Deployment Architecture in Client Environments

  • Navigating identity, network, and data residency constraints
  • Utilizing model gateways and multi-provider abstraction layers
  • Applying infrastructure as code principles and release management

Observability, Cost, and Token Economics

  • Tracing agent executions and tool interactions
  • Monitoring quality metrics and expenditure via dashboards
  • Reducing costs while maintaining service quality

Adoption and Change Management

  • Empowering end-users through effective enablement strategies
  • Building champion networks and iterative feedback loops
  • Tracking and measuring adoption speed

From Project Engagement to Reusable Capability

  • Encapsulating validated workflows for reuse
  • Developing playbooks, blueprints, and delivery accelerators
  • Facilitating smooth knowledge transfer to internal teams

Requirements

  • Strong proficiency in Python, particularly with API integration and virtual environments
  • Working knowledge of cloud infrastructure, containerization, and version control systems
  • Previous experience invoking LLM APIs or developing prompt-driven features
  • Fundamental understanding of enterprise platforms such as CRM, ERP, or ticketing systems

Target Audience

  • Forward deployed and applied AI engineers
  • Software developers transitioning into client-facing AI delivery roles
  • Technical consultants and solution architects leading AI implementations
  • Platform engineers supporting production AI workloads

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