Course Outline
Basics, Social Engineering, and the Operational Environment
Module 1: Core Cybersecurity Principles for Staff
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Overview of threats: Understanding cybersecurity and the critical role every employee plays.
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Digital hygiene and credential management: Developing robust passwords, leveraging password managers, and adhering to the unique password per service principle.
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Clear desk and clear screen protocols: Ensuring physical information security within office premises.
Module 2: Phishing and Social Engineering – Threat Recognition
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The psychology behind attacks: Defining social engineering and understanding why cybercriminals exploit urgency, fear, or authority (such as in CEO Fraud or BEC).
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Deconstructing phishing: Techniques for analyzing message headers, concealed links, and malicious attachments, supported by exercises using real-world examples.
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Additional attack channels: Exploring vishing (voice phishing) and smishing (SMS phishing).
Module 3: Securing Remote and Mobile Operations
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Network security: Understanding the risks of public Wi-Fi networks (in venues like cafes or transit) and the proper utilization of VPNs.
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Device safeguarding: Implementing disk encryption, screen locks, and avoiding the use of unidentified USB drives.
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BYOD policies: Guidelines for using personal smartphones for business activities and maintaining data segregation.
Tools, Regulations, and Incident Management
Module 4: Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data distribution: Managing file and folder permissions in OneDrive and SharePoint, specifically avoiding unrestricted 'anyone with the link' access.
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Communication and collaboration: Secure practices for Microsoft Teams, including inviting external guests and managing shared file access.
Module 5: Data Privacy and GDPR Application
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Data classification: Differentiating between public information, confidential data, sensitive records, and personal data.
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GDPR in everyday workflows: Preventing common errors that lead to personal data leaks, such as incorrect email recipients or failure to use BCC.
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Data lifecycle management: Protocols for securely transferring information to third parties and permanently disposing of documents.
Module 6: Managing Security Incidents
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Identifying incidents: Defining breaches, including lost devices, ransomware infections, or accidental phishing link clicks.
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Reporting workflows: Determining whom to notify and the required timelines, involving the IT Helpdesk, Security Representative, and Data Protection Officer.
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Key reaction principles: Isolating devices from the network, maintaining composure, and strictly prohibiting unauthorized troubleshooting or deletion of evidence.
Requirements
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Fundamental proficiency with computers and web browsers.
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Routine engagement with standard office workflows, including email, messaging platforms, and document management.
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No specialized IT expertise is necessary; all technical concepts are presented through the perspective of business utility and everyday operational processes.
Target Audience
- Office personnel and administrative staff, along with mid-level management across all departments.
- Highly recommended for professionals engaged in hybrid or fully remote work arrangements.
- Regular users operating within the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
