Get in Touch

Course Outline

Topic 1

  • Introduction
  • Icebreaker
  • Review of Pre-Assignment
  • Workshop Goals

Topic 2

  • The Rationale for Delegation
  • Benefits and Limitations
  • Best Practices and Pitfalls
  • Self-Evaluation

Topic 3

  • Defining Delegation
  • Conceptual Frameworks
  • Degrees of Delegation
  • Success Guidelines
  • Horizontal Delegation

Topic 4

  • Review of Pre-Assignment

Topic 5

  • Selecting the Ideal Candidate
  • Delegation Aligned with Competency
  • Staff Motivation
  • Employee Workload Management
  • Aligning Skills with Personnel

Topic 6

  • Conducting the Delegation Meeting
  • Clear Communication
  • Context and Relevance
  • Verifying Comprehension
  • Establishing Performance Standards
  • Granting Authority
  • Providing Support
  • Clarifying Expectations and Commitment
  • Rewards and Recognition

Topic 7

  • Practical Application
  • Case Study
  • Eight Steps of the Delegation Meeting
  • Exercise

Topic 8

  • Delivering Instructions
  • Three Categories of Instructions
  • Illustrative Examples
  • Drafting Instructions

Topic 9

  • Oversight of Delegation
  • The Importance of Monitoring
  • Benefits of Delegation Oversight
  • Monitoring Techniques

Topic 10

  • Hands-on Delegation Practice
  • The Manager's Role
  • The Employee's Role
  • When to Delegate
  • Who to Delegate To
  • Granting Authority
  • Oversight of Delegation
  • Handling Disappointments

Topic 11

  • Providing Feedback
  • Components of Constructive Feedback
  • Keys to Effective Feedback
  • Case Studies

Topic 12

  • Developing into a Proficient Delegator
  • Traits of Successful Delegators
  • Personal Action Plan
  • Suggested Readings
 7 Hours

Number of participants


Price per participant

Testimonials (1)

Upcoming Courses

Related Categories