Upravljanje konfiguracijom Training in Srbija

This instructor-led, live training in Srbija (online or onsite) is designed for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Learning outcomes: Grasp the fundamental concepts of Ansible Gain skills to install and set up Ansible Dive into Ansible's core building blocks: Playbooks, Modules, and Inventory Apply automation tasks through Ansible Run Ansible Playbooks to handle and automate remote server management

This instructor-led, live training in Srbija (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in Srbija (online or onsite) is tailored for system operators and administrators who want to employ Foreman and Katello to manage and monitor their servers and infrastructure.

By the end of this training, participants will be able to:

• Set up Foreman to automate the provisioning and configuration of systems.
• Install Katello to utilize its content management features for creating, organizing, and managing repositories.
• Track infrastructure changes using Foreman's reporting and monitoring capabilities.

This instructor-led, live training in Srbija (online or onsite) is designed for system administrators seeking to utilize Microsoft SCCM for infrastructure governance.

Upon finishing this course, participants will have the skills to:

• Utilize the Configuration Manager console for efficient infrastructure management.
• Set up public key infrastructures to protect Microsoft SCCM instances.
• Handle advanced application rollouts and troubleshoot operational challenges.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a single queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while keeping your customer data securely within your own infrastructure.

This instructor-led live training (available online or on-site) is designed for intermediate support managers and system administrators looking to replace cloud helpdesk platforms with a self-hosted, sovereign ticketing system using Zammad.

Upon completion of this training, participants will be able to:

• Install Zammad using packages or Docker alongside PostgreSQL.
• Configure email, chat, and API channels for incoming tickets.
• Design workflows, escalation paths, and SLA timers.
• Establish role-based access controls, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation in a live-lab environment.

Customization Options

• To request a customized version of this course, please contact us to make arrangements.