Online Issue Tracking Training in Serbia

This instructor-led live training in Serbia (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will explore advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for specific projects, managing users, groups, and project roles, configuring dashboards, setting up emails and notifications, implementing security schemes, and handling permissions. Additionally, participants will learn to troubleshoot JIRA, install and customize the JIRA Service Desk, establish a knowledge base, manage service desk users, and collaboratively handle service requests.

Upon completing this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to meet specific business requirements.
• Configure JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

This instructor-led live training in Serbia explores the advanced capabilities of JIRA, including the creation and management of diverse JIRA projects, application for agile development, configuration of agile boards, administration of built-in and custom fields, setup of screens and filters, performance of basic and advanced issue searches, application of screen schemes, management and updating of workflows, configuration and application of workflow schemes, along with analysis and report generation.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training introduces JIRA’s approach to software planning, tracking, and release management by guiding participants through the creation and management of a JIRA project.

Upon completion of this training, participants will be capable of:

• Gaining insight into the core concepts and operational mechanics of JIRA’s user interface and workflows.
• Adding, modifying, cloning, linking, and prioritizing issues.
• Advancing issues through every stage of the workflow.
• Executing searches efficiently.
• Managing and customizing screens and filters.