Configuration Management Training in Belgrade

Microsoft Endpoint Configuration Manager (MECM) serves as a comprehensive solution for deploying, managing, and securing devices and applications throughout an enterprise.

This instructor-led, live training (available online or onsite) targets intermediate-level IT professionals looking to install, configure, and manage Microsoft Endpoint Configuration Manager to support modern enterprise desktop and application management.

Upon completion of this training, participants will be equipped to:

• Install and configure the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploy operating systems, applications, and updates across devices.
• Monitor compliance and inventory using integrated tools and reports.
• Integrate MECM with Intune for co-management and modern device management.

Format of the Course

• Interactive lecture and discussion.
• Extensive exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Ansible Tower serves as the enterprise-grade framework designed to manage and scale Ansible automation across complex IT environments.

This instructor-led, live training (available online or onsite) is designed for intermediate-level IT professionals seeking to deploy, configure, and operate Ansible Tower within an enterprise automation strategy.

Upon completion of this training, participants will be able to:

• Install and configure Ansible Tower for enterprise deployment.
• Manage users, teams, inventories, and credentials within Tower.
• Initiate and monitor playbooks using job templates and workflows.
• Secure and scale Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Practical application of Ansible Tower in enterprise-scale scenarios.
• Guided exercises focused on the deployment, management, and security of Tower infrastructure.

Course Customization Options

• To request customized training for this course tailored to your organization’s automation infrastructure, please contact us to arrange.

Ansible Automation serves as a robust framework designed for large-scale IT automation, configuration management, and deployment.

This instructor-led live training, available both online and on-site, targets intermediate-level DevOps professionals seeking to design, develop, and maintain sophisticated Ansible automation solutions within broader IT operations.

Upon completion of this training, participants will be capable of:

• Developing custom Ansible modules and plugins.
• Constructing complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrating Ansible with APIs and version control systems.
• Organizing content effectively using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Practical application of the Ansible Automation Platform within sample enterprise scenarios.
• Guided exercises focused on the development, integration, and testing of Ansible content.

Course Customization Options

• For customized training tailored to your specific Ansible use cases, please contact us to arrange.

This instructor-led, live training in Belgrade (online or onsite) is designed for system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management solution designed to automate the provisioning, configuration, and administration of infrastructure across various servers and environments.

This instructor-led, live training (available online or onsite) targets beginner to intermediate system administrators looking to automate system configuration within a Master-Agent environment using Puppet.

Upon completing this training, participants will be equipped to:

• Install and configure Puppet on both master and agent systems.
• Write and apply Puppet manifests for effective configuration management.
• Develop and reuse Puppet modules, templates, and classes.
• Incorporate conditional logic and resource ordering in Puppet manifests.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation within a live lab environment.

Customization Options

• To request customized training for this course, please contact us to arrange it.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Managing Configuration with Ansible equips system administrators with practical methods for automating Linux and Unix infrastructure. It covers the core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. The course examines proven techniques for YAML syntax, conditional logic, vault encryption, and rolling update strategies. It helps professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Belgrade (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in Belgrade (online or onsite) is tailored for system operators and administrators who want to employ Foreman and Katello to manage and monitor their servers and infrastructure.

By the end of this training, participants will be able to:

• Set up Foreman to automate the provisioning and configuration of systems.
• Install Katello to utilize its content management features for creating, organizing, and managing repositories.
• Track infrastructure changes using Foreman's reporting and monitoring capabilities.

This instructor-led, live training in Belgrade (online or on-site) is designed for system administrators who wish to utilize Microsoft SCCM for infrastructure management.

By the end of this training, participants will be able to:

• Utilize the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

SaltStack, often referred to as Salt, is an open-source, Python-based configuration management tool designed to automate the provisioning of hardware and software within IT environments. It is widely recognized for its effectiveness as an orchestration tool in both cloud and IT operational settings.

During this instructor-led live training (available either onsite or remotely), participants will learn how to deploy SaltStack. Through hands-on practice in a simulated cloud environment, they will gain experience in setting up, configuring, provisioning, optimizing, and troubleshooting a group of servers.

Upon completion of this training, participants will be able to:

• Install and configure SaltStack
• Automate administrative tasks related to infrastructure
• Provision and manage new code and application packages
• Create reusable configuration templates
• Utilize SaltStack for system monitoring
• Develop strategies to optimize infrastructure
• Troubleshoot SaltStack and environment issues

Audience

• System administrators
• DevOps engineers

Format of the Course

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Notes

• To request customized training for this course, please contact us to arrange.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a single queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while keeping your customer data securely within your own infrastructure.

This instructor-led live training (available online or on-site) is designed for intermediate support managers and system administrators looking to replace cloud helpdesk platforms with a self-hosted, sovereign ticketing system using Zammad.

Upon completion of this training, participants will be able to:

• Install Zammad using packages or Docker alongside PostgreSQL.
• Configure email, chat, and API channels for incoming tickets.
• Design workflows, escalation paths, and SLA timers.
• Establish role-based access controls, groups, and organizations.
• Integrate with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation in a live-lab environment.

Customization Options

• To request a customized version of this course, please contact us to make arrangements.