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 Duration 7 hours

Course Outline

Introduction to Windows Admin Center

  • Overview of the platform's architecture and key features
  • Methods for connecting to and managing Windows workstations
  • Analysis of roles and capabilities specific to workstation administration

PowerShell Essentials for Technicians

  • Exploring the PowerShell interface, syntax rules, and execution policies
  • Applying cmdlets and pipelines for foundational workstation management
  • Development and execution of basic PowerShell scripts

Remote Management and Automation Strategies

  • Leveraging PowerShell Remoting to administer distant workstations
  • Deploying remote commands via Windows Admin Center
  • Managing sessions, credential handling, and security protocols

Utilizing WMI and CIM

  • Role of WMI and CIM in system administration
  • Retrieving system data from remote machines
  • Automating configuration changes and updates using WMI/CIM

Synergy with Intune and Autopilot (User-Centric View)

  • Contextual overview of Intune and Autopilot in deployment and policy control
  • Monitoring and validating device compliance and settings
  • Addressing issues and reporting from the end-user perspective

Hands-On Lab: Remote Administration Scenarios

  • Deploying PowerShell scripts to collect remote system data
  • Streamlining updates, restarts, and diagnostic processes
  • Validating connectivity and resolving PowerShell Remoting issues

Best Practices and Security Measures

  • Safeguarding connections and user access rights
  • Identifying common errors and effective troubleshooting techniques
  • Enhancing performance in remote management contexts

Conclusion and Path Forward

Requirements

  • Solid understanding of Windows operating systems and workstation environments
  • Practical experience in daily computer support or IT operations
  • Fundamental familiarity with command-line interfaces

Target Audience

  • IT support technicians
  • Helpdesk and field service personnel
  • Technical professionals responsible for workstation oversight

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