Course Outline
Introduction to Windows Admin Center
- Overview of Windows Admin Center and its architectural framework.
- Procedures for connecting to and managing Windows workstations.
- Understanding roles and capabilities relevant to workstation management.
PowerShell Fundamentals for Technicians
- PowerShell interface, syntax, and execution policies.
- Using cmdlets and pipelines for basic workstation management tasks.
- Writing and executing simple PowerShell scripts.
Remote Management and Automation
- Leveraging PowerShell Remoting for remote workstation administration.
- Executing remote commands via Windows Admin Center.
- Managing sessions, credentials, and addressing security considerations.
Working with WMI and CIM
- Understanding the role of WMI and CIM in system administration.
- Querying system information from remote computers.
- Automating system configurations and updates using WMI/CIM.
Integrating with Intune and Autopilot (User Perspective)
- Overview of Intune and Autopilot for workstation deployment and policy management.
- Viewing and verifying device compliance and configuration status.
- Troubleshooting and reporting from an end-user level.
Practical Lab: Remote Administration Scenarios
- Running PowerShell scripts to collect system information remotely.
- Automating updates, restarts, and diagnostic procedures.
- Testing connectivity and troubleshooting PowerShell Remoting issues.
Best Practices and Security
- Ensuring secure connections and appropriate user permissions.
- Identifying common pitfalls and troubleshooting tips.
- Optimizing performance for effective remote management.
Summary and Next Steps
Requirements
- Foundational knowledge of Windows operating systems and workstation environments.
- Practical experience in daily computer support or IT operations.
- Basic proficiency with command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service personnel.
- Technical staff responsible for workstation administration.
Testimonials (3)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
Lewis Johnson - Swift Group Ltd
Course - Windows Server 2016
The environment is very very good
