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Course Outline

Introduction to QAD 2010

  • Overview of the QAD Enterprise Applications suite.
  • Navigation through the user interface, menus, and key areas.
  • Understanding underlying data structures and lookup functionalities.

Quality Management Module

  • Overview of quality control processes and regulatory compliance.
  • Tracking non-conformances and managing corrective actions.
  • Interfacing with production schedules and supplier management.

Finance Module

  • Structure of financial components (General Ledger, Accounts Payable, Accounts Receivable).
  • Understanding transaction flows and posting logic.
  • Utilizing basic reporting features and reconciliation tools.

Materials Management

  • Fundamentals of inventory control and warehouse operations.
  • The process of purchasing and requisitions.
  • An introduction to material planning and MRP.

Systems Administration Overview

  • Core concepts in security management and user administration.
  • Configuring menus and program settings.
  • Functions related to system monitoring, printing, and job execution.

Cross-Functional Integration

  • How data flows between distinct modules.
  • Illustrating interdependencies, such as those between materials and finance.
  • The role of systems staff in facilitating cross-departmental tasks.

Support, Troubleshooting, and Documentation

  • Addressing common user issues and resolution strategies.
  • Leveraging QAD help resources and support documentation.
  • Best practices for maintaining system documentation and applying updates.

Conclusion and Future Directions

Requirements

  • A foundational grasp of core business processes within manufacturing or distribution contexts.
  • Basic familiarity with the usage or administration of ERP systems.

Target Audience

  • ERP systems staff responsible for supporting QAD end-users.
  • IT support professionals preparing for QAD user or administrator roles.
  • New team members entering a QAD-based environment.
 14 Hours

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