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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the value of UAT within the software development lifecycle

Content:

  • Defining UAT and explaining its importance

  • Positioning UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, common challenges, and checklists)

  • Test data (categories and preparation methods)

  • Test scenarios (types and structural design)

  • Defects (definition, reporting procedures, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Understanding the steps involved in preparing for UAT

Content:

  • Defining the UAT scope and testing objectives

  • Identifying stakeholders and assigning roles

  • Setting up the test environment and preparing data

  • Establishing entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • The test execution process

  • Recording test results and logging defects

  • Communication and collaboration strategies

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Establishing success criteria

  • Preparing the final report

Content:

  • Completion criteria

  • Generating reports and summaries

  • The sign-off and handover process

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming familiar with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of commonly used tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Examples of templates for test cases, defects, and reports

  • Practical exercise: executing a UAT cycle using the presented tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Managing unclear requirements

  • Ensuring adequate test coverage

Content:

  • Common challenges (communication, test environment issues)

  • Best practices

  • Avoiding common UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Reviewing the information covered during the course and reinforcing knowledge

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet access

Participants will benefit from having a general understanding of the business processes, applications, or systems they work with.

No programming, software development, or advanced technical knowledge is required.

Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that collaborate closely with the business.

 14 Hours

Number of participants


Price per participant

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