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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Exploring endpoint management principles and the unique features of OpenUEM.
- Grasping the endpoint lifecycle and core management theories.
- Preparing the lab setup and configuring a test environment.
OpenUEM Installation & Configuration
- Setting up the core OpenUEM server components.
- Rolling out agents to Windows, macOS, and Linux systems.
- Tuning network parameters and security configurations.
Endpoint Enrollment & Organization
- Adding endpoints to the OpenUEM management console.
- Structuring and categorizing devices for streamlined administration.
- Assigning roles and access permissions to administrative users.
Device Management Basics
- Distributing software packages and system updates to enrolled devices.
- Establishing compliance policies and governance settings.
- Tracking device health metrics and user activity.
Patch Management & Automation
- Automating the scheduling and distribution of software patches.
- Validating and testing software rollout processes.
- Applying best practices for endpoint security and regulatory compliance.
Reporting & Troubleshooting
- Creating detailed reports on device status and operational activity.
- Diagnosing and resolving frequent endpoint challenges.
- Configuring monitoring alerts for proactive system oversight.
Capstone Lab & Practical Exercises
- Comprehensive lab: enrolling devices, pushing updates, and observing endpoint behavior.
- Scenario-driven tasks to solidify acquired knowledge.
- Analyzing lab outcomes and facilitating group discussion.
Summary and Next Steps
Requirements
- Foundational knowledge of standard IT support principles.
- Practical exposure to endpoint hardware and common operating systems.
- Basic proficiency in networking protocols and device configuration.
Target Audience
- IT support specialists.
- Technical helpdesk team members.
- Junior system administrators.
Testimonials (2)
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Vu Thoai Le - Reply Polska sp. z o. o.
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