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 Duration 14 hours

Course Outline

Gaining Insight into Maximo Assignment Manager

  • The core purpose and functional capabilities of Assignment Manager
  • Workflow structures designed for dispatch and supervisory roles
  • Interface navigation and essential UI components

Oversight of Labor Availability

  • Creating labor records and defining specific qualifications
  • Monitoring staff availability and tracking absences
  • Interpreting labor utilization reports and views

Setting Up Crafts, Crews, and Shifts

  • Establishing craft definitions and skill proficiency levels
  • Structuring crews and defining their composition
  • Maintaining shift calendars and defining work periods

Distributing Work via GS and Scheduler

  • An introduction to Graphical Scheduling and Scheduler utilities
  • Process for selecting work orders for distribution
  • Ensuring data synchronization across different scheduling applications

Carrying Out Daily Planned Schedules

  • Routing work orders to assigned technicians
  • Tracking task advancement and status updates
  • Modifying assignments in response to daily operational needs

Handling Work Blocking, Reassignments, and Exceptions

  • Detecting and resolving scheduling conflicts
  • Adjusting task assignments in response to resource shifts
  • Mitigating unexpected disruptions or operational delays

Real-World Operational Scenarios

  • Replicating an authentic dispatch cycle in a simulation
  • Distributing workloads evenly among labor and crews
  • Addressing urgent operational priorities as they arise

Practical Exercises Using BART Sample Work Orders

  • Utilizing imported BART data sets for practice
  • Executing assignment workflows from start to finish
  • Engaging in scenario-driven troubleshooting activities

Recap and Future Actions

Requirements

  • A foundational grasp of maintenance operations
  • Practical experience with work management procedures
  • Knowledge of core scheduling principles

Intended Participants

  • Foremen and frontline leaders
  • Supervisory personnel
  • Dispatch team members

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