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Duration 7 hours
Course Outline
Introduction to the EU AI Act
- The purpose and scope of the regulation
- Key definitions relevant to end users
- High-level obligations for organizations and individuals
Understanding Article 4: Prohibited AI Practices
- The specific prohibitions in Article 4 and the rationale behind them
- Concrete examples of prohibited practices found in workplace tools
- Techniques for spotting potential violations in everyday usage
Your Role and Responsibilities
- Expected behaviors when utilizing AI systems
- The impact of individual actions on organizational compliance
- Basics of privacy and data handling for end users
Safe Use of AI Tools
- Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools
- Limitations of AI: recognizing when to seek human intervention
- Avoiding and reporting biased or harmful outputs
Incident Reporting and Escalation
- Defining what constitutes an incident or a suspected prohibited practice
- The step-by-step workflow for incident reporting
- Templates and types of evidence to collect
Record-Keeping and Simple Evidence Collection
- The minimal records end users should maintain
- How to complete basic logs and checklists
- Procedures for handing over records to auditors and compliance teams
Practical Scenarios and Exercises
- Interactive scenario: identifying a prohibited practice in a mock system
- Exercise: submitting an incident report and gathering supporting evidence
- Group discussion: optimal responses to ambiguous AI outputs
Assessments and Certification
- A brief knowledge check to verify understanding
- Practical task: completing a sample incident report
- Issuance of a certificate of completion to attendees who meet the passing criteria
Summary and Next Steps
Requirements
- A basic understanding of workplace technology
- Familiarity with your organization’s IT and data usage policies
- A willingness to engage in scenario-based exercises
Audience
- End users who interact with AI systems
- Operational staff responsible for adhering to AI usage procedures
- Non-technical stakeholders who need to identify prohibited AI practices