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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • The purpose and scope of the regulation
  • Key definitions relevant to end users
  • High-level obligations for organizations and individuals

Understanding Article 4: Prohibited AI Practices

  • The specific prohibitions in Article 4 and the rationale behind them
  • Concrete examples of prohibited practices found in workplace tools
  • Techniques for spotting potential violations in everyday usage

Your Role and Responsibilities

  • Expected behaviors when utilizing AI systems
  • The impact of individual actions on organizational compliance
  • Basics of privacy and data handling for end users

Safe Use of AI Tools

  • Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools
  • Limitations of AI: recognizing when to seek human intervention
  • Avoiding and reporting biased or harmful outputs

Incident Reporting and Escalation

  • Defining what constitutes an incident or a suspected prohibited practice
  • The step-by-step workflow for incident reporting
  • Templates and types of evidence to collect

Record-Keeping and Simple Evidence Collection

  • The minimal records end users should maintain
  • How to complete basic logs and checklists
  • Procedures for handing over records to auditors and compliance teams

Practical Scenarios and Exercises

  • Interactive scenario: identifying a prohibited practice in a mock system
  • Exercise: submitting an incident report and gathering supporting evidence
  • Group discussion: optimal responses to ambiguous AI outputs

Assessments and Certification

  • A brief knowledge check to verify understanding
  • Practical task: completing a sample incident report
  • Issuance of a certificate of completion to attendees who meet the passing criteria

Summary and Next Steps

Requirements

  • A basic understanding of workplace technology
  • Familiarity with your organization’s IT and data usage policies
  • A willingness to engage in scenario-based exercises

Audience

  • End users who interact with AI systems
  • Operational staff responsible for adhering to AI usage procedures
  • Non-technical stakeholders who need to identify prohibited AI practices

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