Course Outline
Introduction to ISO 10012:2003
- The purpose and historical context of the standard
- Connections to ISO 9001 and ISO/IEC 17025
- Applications in manufacturing, laboratories, and heavily regulated industries
Scope, Definitions, and General Principles
- Essential terminology and definitions in measurement management
- Concepts of metrological confirmation
- General system principles and risk-based methodologies
Management Responsibility
- Leadership commitment to measurement management
- Organizational roles and assigned responsibilities
- Planning, setting objectives, and driving continual improvement
Resource Management
- Staff competence and professional development
- Infrastructure, equipment, and required environmental conditions
- Support systems and the management of external service providers
Measurement Process and Equipment Control
- Strategies for controlling measuring equipment
- Calibration, verification, and ensuring traceability
- Documenting measurement procedures
Measurement Data and Records
- Maintaining accurate, reliable, and secure measurement records
- Evaluating and analyzing data
- Managing nonconforming equipment or data outcomes
Auditing and Improving the Measurement System
- Conducting internal audits of the measurement management system
- Processes for management review
- Implementing corrective actions and planning for continuous improvement
Summary and Next Steps
Requirements
- A solid understanding of quality assurance or quality management systems
- Practical experience with measurement, calibration, or metrology processes
- Familiarity with ISO-based standards is advantageous but not mandatory
Target Audience
- Quality managers and engineers
- Metrology and calibration specialists
- Compliance and regulatory officers
Testimonials (4)
Theory followed by practical examples and exercices. Job well done!
Vincenzo Delle Donne - Department of National Defence
Course - ISO 37301 Compliance Management System
the expertise & knowledge of the trainer
Erica DeRosa DeRosa - Aecon Group INc.
Course - ISO 37001 Anti-Bribery Management System
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
With both my 2022 ISO 9001 audit prep-related training & the recently completed ISO 9001 audit prep refresher course; Dereck has helped me significantly with regards to gaining a new & practical perspective of the ISO 9001:2015 clauses & sections & how they apply to our business. Dereck has also helped me with both training courses --- to improve my ISO-related communications both with our company's employees and the external ISO Auditors .