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 Duration 21 hours

Course Outline

Foundations of MSP and Program Management Thinking

  • Distinguishing between programs and projects, and the added value of program management
  • Core MSP principles and the paradigm of transformational flow
  • Overview of the program lifecycle: identification, definition, and benefit management

Program Governance and Structural Organization

  • Defining program structures, key roles, and responsibilities (including SRO, Programme Manager, and Board)
  • Establishing and operationalizing a Programme Management Office (PgMO)
  • Frameworks for decision-making, reporting hierarchies, and escalation pathways

Strategic Vision, Blueprinting, and Benefit Management

  • Formulating a clear vision and defining strategic outcomes
  • Architecting the program blueprint and target operating model
  • Identifying, mapping, measuring, and tracking program benefits

Program Planning and Execution Strategies

  • Developing a comprehensive program plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies and sequencing
  • Addressing scheduling, resource allocation, and capacity planning

Stakeholder Engagement and Communication Strategies

  • Conducting stakeholder analysis and devising engagement strategies
  • Planning communications and preparing for change readiness
  • Mitigating resistance and securing sustained sponsor commitment

Risk, Issue, and Assurance Oversight

  • Identifying and escalating program-level risks and issues
  • Defining assurance roles, both internal and external, and ensuring audit readiness
  • Developing contingency plans and supporting critical decision-making

Financial Governance, Benefit Realization, and Value Optimization

  • Building the business case and implementing financial governance controls
  • Monitoring benefits, measuring outcomes, and evaluating Return on Investment (ROI)
  • Exercising cost control, forecasting, and rebaselining practices

Quality Assurance, Configuration, and Change Control

  • Applying quality management methodologies specific to programs
  • Implementing configuration management and change control across integrated projects
  • Utilizing standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Program Closure

  • Planning for handover, ongoing sustainment, and operational acceptance
  • Executing closure activities: benefit reviews, lessons learned, and documentation
  • Integrating program outcomes into standard business operations

Applied Workshop and Case Study Analysis

  • Scenario-based exercise: designing a program governance model and benefit map
  • Group presentations with feedback from peers and the instructor
  • Formulating an action plan to implement MSP practices within your organization

Conclusion and Path Forward

Requirements

  • Foundational knowledge of project management concepts
  • Practical experience in project or program environments
  • Understanding of organizational change management principles

Target Audience

  • Current and aspiring Programme Managers
  • Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers
  • Programme Office personnel, Change Managers, and Delivery Leads

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