Course Outline
Foundations, Social Engineering, and the Work Environment
Employee Cybersecurity Fundamentals
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Understanding the threat landscape: Defining cybersecurity and explaining why every employee plays a critical role.
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Digital hygiene and credential management: Crafting robust passwords, utilizing password managers, and adhering to the "unique password per service" principle.
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Clear desk and screen policies: Implementing physical information security measures within office spaces.
Phishing and Social Engineering – Threat Recognition
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The psychology of attacks: Exploring social engineering tactics and why cybercriminals exploit urgency, fear, or perceived authority (such as CEO Fraud or BEC).
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Dissecting phishing messages: Analyzing headers, hidden links, and malicious attachments through exercises based on genuine examples.
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Alternative attack vectors: Covering Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Secure Remote and Mobile Operations
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Network security: Highlighting the risks of public Wi-Fi networks (e.g., in cafes or transit) and demonstrating correct VPN usage.
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Device hardening: Implementing disk encryption, screen locks, and avoiding unauthorized USB peripherals.
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Bring Your Own Device (BYOD) policies: Establishing rules for using personal smartphones for business and ensuring data segregation.
Tools, Legal Compliance, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practicing Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure collaboration: Managing permissions for files and folders in OneDrive and SharePoint to prevent unauthorized "anyone with the link" access.
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Secure communication: Best practices for using Microsoft Teams, including managing external guest invitations and controlling shared content.
Personal Data Protection and GDPR Implementation
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Data classification: Distinguishing between public, confidential, sensitive, and personal information.
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GDPR in daily workflows: Identifying common errors that lead to data breaches, such as misdirected emails or improper use of BCC.
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Data handling and disposal: Guidelines for securely transferring information to third parties and permanently purging documents.
Managing Security Incidents
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Recognizing breaches: Identifying indicators of compromise, such as lost devices, ransomware infections, or accidental clicks on phishing links.
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Reporting workflows: Determining who to notify and the required response times, involving the IT Helpdesk, Security Officer, and Data Protection Officer.
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Immediate response protocols: Isolating devices from the network, maintaining composure, and strictly avoiding unauthorized remediation attempts or deletion of evidence.
Requirements
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Proficiency with basic computer operations and web browsers.
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Routine engagement with standard office workflows, including email, messaging platforms, and document editing.
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No prior IT expertise is necessary; all technical concepts are contextualized through business impact and daily operational processes.
Target Audience
- All administrative, office, and mid-level management staff, irrespective of department.
- Highly recommended for employees working in hybrid or fully remote configurations.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
