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Duration 21 hours
Course Outline
Module 1: Introduction and Core Concepts
- Defining Microsoft Intune / Endpoint Manager
- Integration with Configuration Manager (co-management, cloud attach)
- Advantages of modern endpoint management
- Foundational elements: devices, applications, data, users
- Intune architecture, roles, and licensing
Module 2: Identity and Access Control
- Core concepts of Microsoft Entra ID / Azure AD
- Synchronizing from AD to Entra ID (Azure AD Connect)
- Device join methods: Azure AD Join, Hybrid AD Join
- Intune roles, groups, and permission management
- Conditional Access and its interplay with Intune
Module 3: Device Enrollment Strategies
- Enrollment approaches (Windows, iOS, Android, macOS)
- Windows Autopilot: concepts, profiles, and workflows
- Automated enrollment via DEP (Apple) and Zero-touch (Android)
- Managing personal (BYOD) versus corporate devices
- Distinguishing MDM from MAM (Mobile Device Management / Mobile Application Management)
Module 4: Configuration and Compliance Policies
- Defining device compliance policies
- Setting configuration policies (Configuration Profiles)
- Applying device restrictions and security controls
- Implementing App Protection Policies
- Conditional access rules driven by compliance status
Module 5: Application Management
- Categorizing Intune applications: Line of Business (LOB), Win32, Microsoft Store, web apps
- Managing app deployment, installation, removal, and updates
- Safeguarding application data
- Separating application policies from corporate data
- Managing licenses and assignments
Module 6: Updates and Patching
- Integrating Windows Update for Business with Intune
- Managing feature and quality update policies
- Implementing deployment ring models
- Monitoring update status
- Strategizing updates in corporate settings
Module 7: Security and Protection Measures
- Integrating Microsoft Defender for Endpoint with Intune
- Applying Microsoft security baselines and templates
- Threat mitigation (antimalware, firewall, etc.)
- Device encryption (BitLocker) and encryption policies
- Managing certificates and secure VPN/Wi-Fi profiles
Module 8: Monitoring, Reporting, and Troubleshooting
- Utilizing dashboards and default reports
- Analyzing logs and diagnostics (e.g., enrollment errors, policy management)
- Leveraging Intune support and troubleshooting tools
- Using administration portals (device portal, company portal)
- Managing alerts and notifications
Module 9: Advanced Scenarios and Integrations
- Co-management with Configuration Manager
- Managing devices without full enrollment (“Autopilot for existing devices”)
- Integrating with other Microsoft services (Defender, Azure, Copilot, etc.)
- Automation using PowerShell and Graph API
- Establishing governance strategies and enterprise-scale structures
- Best practices for design and implementation
Summary and Next Steps
Requirements
- Proficiency in Microsoft 365 and Azure environments
- Background experience in managing Windows or mobile devices
- Knowledge of organizational IT security frameworks
Target Audience
- System administrators
- Endpoint management experts
- IT professionals responsible for enterprise device and security policy management
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues