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 Duration 14 hours

Course Outline

  • Day 1: Conversations, Assistants, and Knowledge Management
    • Langdock Overview
      • Exploring the interface, navigation paths, and configuration settings.
      • Accessing models from Anthropic, OpenAI, Google, and Mistral through a unified interface.
      • The strategic advantages of a centralized tool over individual licensing models.
      • Practical Exercise: Resolve a typical office task using two different models and critically evaluate which yields superior results.
    • Enhancing Productivity via Chat
      • Generating text, creating summaries, and formatting tables.
      • Directly processing and manipulating files within the chat environment.
      • Developing reusable prompt templates for recurring operational tasks.
      • Practical Exercise: Design a custom template for a frequent task and validate its effectiveness across two distinct scenarios.
    • Knowledge Folders and Project Management
      • Organizing folder structures, data sources, and various document types.
      • Generating answers grounded in internal documents with precise source citations.
      • Understanding limitations, including context window constraints and potential hallucinations.
      • Practical Exercise: Assemble a knowledge folder with three documents and stress-test it with ten specific questions.
    • Creating AI Assistants
      • Defining instructions, attaching knowledge bases, selecting models, and setting conversation starters.
      • Managing assistant sharing, permissions, and visibility across the team.
      • Exploring application ideas such as generating quotation texts, report templates, and internal FAQs.
      • Practical Exercise: Build and distribute an assistant tailored to a common request within your specific department.
    • Day 1 Outcome: Each participant will possess a personalized prompt template, a structured knowledge folder, and a shared assistant configured for their specific functional area.
  • Day 2: Integrations, Workflows, and Operational Governance
    • Data Integrations
      • Connecting SharePoint, OneDrive, and Teams as primary data sources.
      • Exploring additional integrations such as Confluence, Google Drive, or CRM systems.
      • Verifying access controls and permission settings.
      • Practical Exercise: Link an authorized file storage service and enable an assistant to retrieve data from it.
    • Workflow Automation
      • Transitioning from ad-hoc chat interactions to repeatable, automated workflows.
      • Structuring processes using triggers, logic blocks, actions, and control mechanisms.
      • Implementing human approval gates, termination conditions, and retry logic.
      • Practical Exercise: Construct a workflow that categorizes incoming requests and automatically drafts a response.
    • Data Protection and Governance
      • Understanding data storage, encryption standards, and guarantees against model training on corporate data.
      • Defining acceptable data uploads and prohibited content types.
      • Managing roles, workspaces, and approval hierarchies.
      • Practical Exercise: Draft a one-page usage policy tailored to your specific departmental needs.
    • Tool Selection and Deployment Strategy
      • Comparative analysis of Langdock, Claude, and Copilot.
      • Mapping the journey from pilot projects to team-wide adoption and standard operation.
      • Identifying top-tier use cases and formulating a 30-to-60-day implementation plan.
      • Practical Exercise: Prioritize three high-impact use cases for your area and define immediate next steps.
    • Day 2 Outcome: Each participant will have a functional workflow with approval logic, an integrated knowledge source, and a strategic roadmap for the next 30 to 60 days.

Requirements

  • Access to a Langdock account or test environment, a laptop, and one or two anonymized sample documents relevant to daily operations.
  • No prior programming experience is required.

Target Audience

  • Departmental teams and key users in organizations that are currently using or planning to implement Langdock as their central AI platform.

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