Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 14 hours
Course Outline
Grasping Warranty Frameworks in Maximo
- Core warranty concepts and terminology
- Warranty coverage at the asset and item levels
- Aligning warranties with maintenance workflows
Setting Up Warranty Entitlements
- Establishing entitlement rules
- Linking warranties to assets and components
- Controlling dates, limits, and specific conditions
Processing Warranty Claims
- Generating warranty claims from work orders
- Managing routing, approvals, and documentation
- Tracking claim status and progress
Tracking Vendor Responses
- Recording vendor communications
- Handling approvals, denials, and adjustments
- Incorporating vendor feedback into maintenance strategies
Connecting Assets to Warranty Data
- Associating warranty records with asset hierarchies
- Managing replaced parts and swapped components
- Maintaining data accuracy across asset records
Integration with Procurement and CM
- Linking warranty details to purchasing activities
- Synchronizing change management processes with warranty implications
- Ensuring data consistency between procurement and maintenance
Managing Exceptions and Special Cases
- Addressing expired or voided warranties
- Resolving partial claims or coverage disputes
- Correcting entitlement discrepancies
Practical Warranty Scenarios
- Executing full warranty claim cycles end-to-end
- Simulating vendor interactions and follow-up procedures
- Applying warranty rules to real-world maintenance situations
Requirements
- Comprehension of asset management lifecycles
- Practical experience with maintenance or procurement processes
- Basic proficiency in navigating the Maximo interface
Intended Audience
- Warranty administrators
- Engineering support staff
- Maintenance and reliability coordinators
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
