Course Outline
Introduction
• Overview of the current state of digital banking in Bulgaria and the region.
Where Value Is Created
• Digital channels and mobile banking solutions.
• Digital lending: shifting from branch visits to rapid online processes.
• SME banking strategies.
Fintech and Banks
• Dynamics of competition and partnership.
• Mutual learning opportunities: what banks can adopt from fintechs and vice versa.
Agile as a Driver of Transformation
• Insights from the trainer's master's research.
• Transitioning from project-based management to product-oriented thinking.
Organisation, People and Culture
• Why technology is not a silver bullet.
• The critical roles of leadership and middle management.
Case Studies
• Analyzing transformations that succeeded versus those that failed.
• Key lessons learned.
Summary and Next Steps
Requirements
Prerequisites
• No prior experience in Agile or digital product management is necessary.
• A general understanding of financial services is beneficial.
Target Audience
• Managers and specialists at banks, insurers, and payment institutions.
• Teams within fintech companies.
• Consultants advising clients in the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.