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Duration 14 hours
Course Outline
Shifting Paradigms in Model-Driven Decision Making
- Transitioning from static rules and human judgment to scored options
- The speed and scale of automated actions
- Emerging failure modes and accountability gaps
Decision Inventory and Risk Classification
- Cataloging automated decision points
- Analyzing impact, reversibility, and affected stakeholders
- Defining risk tiers and corresponding control expectations
- Assigning ownership for each decision class
Accountability and Human Oversight
- Distinguishing meaningful human review from nominal oversight
- Treating autonomy thresholds as governance decisions
- Defining escalation routes and response time standards
- Identifying accountable owners and sign-off authorities
Decision Records and Explainability
- Components of a defensible decision record
- Retaining confidence levels, options, and contextual data
- Ensuring model and version traceability
- Explaining decisions to customers or regulators
Policy and Boundary Control
- Managing approved option sets and implementing change control
- Governing thresholds and conducting periodic reviews
- Establishing prohibited decisions and hard stops
- Implementing policy as code alongside model outputs
Regulatory Expectations
- Obligations under the EU AI Act for decision systems
- Sector-specific regulations in finance, insurance, and healthcare
- Data protection laws and rights regarding automated decisions
- Requirements for documentation and conformity evidence
Vendor, License, and Provenance Risk
- Comparing hosted decision APIs with open-weight models
- Reviewing license terms for derivative and embedded models
- Assessing supplier dependency and discontinuation risks
- Ensuring weight integrity and version pinning
Bias, Fairness, and Outcome Monitoring
- Detecting outcome disparities across different groups
- Identifying proxy variables and option framing issues
- Utilizing appeal and complaint signals for monitoring
- Conducting periodic fairness reviews
Incident Response for Incorrect Decisions
- Detecting systematic decision errors
- Containment strategies and suspending autonomy
- Remediation processes and customer redress mechanisms
- Root cause analysis and control updates
Assurance Review of Decision Layers
- Evidence requirements for auditors
- Testing accuracy claims and calibration metrics
- Sampling decisions and human overrides
- Reporting findings to the board of directors
Requirements
- Experience with AI or automation initiatives in an enterprise environment.
- Familiarity with risk, compliance, or audit processes.
- No programming experience is required.
Target Audience
- Risk, compliance, and model risk officers
- Internal auditors responsible for reviewing automated decisions
- AI governance and data protection leads
- Product owners accountable for automated workflows
- Architects integrating oversight mechanisms into agent systems