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 Duration 7 hours

Course Outline

Introduction

• Understanding what Agile truly means outside of software development—and what it does not.

Making Work Visible

• Creating a team Kanban board for daily tasks.
• Limiting work in progress: understanding why handling fewer tasks at once leads to higher output.

Planning and Rhythm

• Short planning cycles: focusing on weekly priorities rather than rigid annual plans.
• Simple rituals: 15-minute stand-ups, reviews with internal customers, and retrospectives.

Working with Others

• Internal customers: clarifying needs, priorities, and feedback.
• Applying Agile in strictly regulated processes: managing deadlines, approvals, and regulations.

Practice

• Each team will design its own board, cadence, and initial improvement experiment.

Summary and Next Steps

Requirements

Prerequisites

• No prior knowledge of Agile is required.

Target Audience

• Teams outside IT: operations, finance, HR, marketing, legal, and back office.
• Teams in public administration.
• Team leads and managers seeking to help their teams work faster and with greater transparency.

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